FAQ — Frequently Asked Questions | Luxe Haus Aesthetics & Beauty

Question 1

What is Luxe Haus Aesthetics & Beauty?

Accepted Answer

Luxe Haus is a luxury medical spa in Coral Springs, FL, led by Kerry Cabrera MSN, APRN, FNP-BC (Founder & Medical Director) and co-founded by Massiel Navedo (Master Esthetician, PMU Artist & Bridal Makeup Specialist). We offer a curated menu of aesthetic treatments — from injectables and laser services to wellness and beauty enhancements — all delivered in a boutique, results-driven environment.

Question 2

Where are you located and what are your hours?

Accepted Answer

We are located at 2409 N. University Dr., Coral Springs, FL 33065. Our hours are Monday through Friday 9:30 AM – 5:00 PM, Saturday by appointment, and Sunday closed. You can reach us at (954) 422-6754 or info@luxehausmedspa.co.

Question 3

Do I need a consultation before booking a treatment?

Accepted Answer

We recommend a consultation for first-time clients, especially for injectables, laser treatments, and wellness programs. This allows us to assess your goals, review your medical history, and create a personalized treatment plan. Consultations require a $50 deposit, which will be credited towards your service.

Question 4

Is Luxe Haus a medical spa or a beauty salon?

Accepted Answer

We are a medical spa. All injectable and medical-grade treatments are performed or supervised by Kerry Cabrera, a board-certified Family Nurse Practitioner. Our beauty services — including lashes, brows, and bridal makeup — are performed by licensed professionals.

Question 5

What injectable treatments do you offer?

Accepted Answer

We offer neuromodulator treatments for fine lines and wrinkles, as well as a full range of dermal fillers and biostimulators for facial balancing, lip enhancement, and volume restoration. All injectables are administered by our licensed medical provider.

Question 6

How long do results from neuromodulator treatments and fillers last?

Accepted Answer

Neuromodulator results typically last 3–4 months, while dermal fillers can last anywhere from 6 months to 2 years depending on the product used and the area treated. Biostimulators like Radiesse can provide results lasting up to 2 years. We'll discuss realistic expectations during your consultation.

Question 7

What skin treatments do you offer?

Accepted Answer

Our Restore pillar includes medical-grade facials, chemical peels, laser and RF treatments, acne and rosacea care, dermaplaning, skincare consultations, and hair rejuvenation. We customize every treatment to your skin type and concerns.

Question 8

Do you offer weight loss programs?

Accepted Answer

Yes. Our Optimize pillar includes medically supervised weight loss programs tailored to your health profile and goals. Contact us to learn which program is right for you.

Question 9

What is vaginal rejuvenation and who is it for?

Accepted Answer

Vaginal rejuvenation is a non-surgical treatment designed to address concerns related to vaginal laxity, dryness, and sexual wellness. We also offer the O-Shot and P-Shot for libido and sexual wellness. These treatments are available to adults experiencing related concerns and are discussed privately during a consultation.

Question 10

How do I book an appointment?

Accepted Answer

You can book online using the 'Book Now' button on our website, call us at (954) 422-6754, or email info@luxehausmedspa.co. We recommend booking in advance as our schedule fills quickly.

Question 11

What is your cancellation policy?

Accepted Answer

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows are subject to a $50 fee. We appreciate your respect for our providers' time.

Question 12

Do you offer financing or payment plans?

Accepted Answer

Yes! We partner with Cherry and CareCredit to offer flexible financing options. Cherry offers quick approvals with low monthly payment plans, while CareCredit provides extended financing for larger treatment packages. Visit our Payment Plans page to learn more and apply.

Question 13

Do you accept insurance?

Accepted Answer

Most of our aesthetic treatments are elective and not covered by insurance. However, we accept all major credit cards, HSA/FSA cards, and offer financing through Cherry and CareCredit to make your treatments accessible.

Question 14

What memberships do you offer?

Accepted Answer

We offer three membership tiers: The Sculpt Society ($199/mo) for injectable enthusiasts, The Skin Renewal Society ($179/mo) for skincare devotees, and the Smooth Society ($149/mo) for those focused on laser and hair removal. All memberships include exclusive monthly credits, discounts, and priority booking.

Question 15

Is there a commitment required for membership?

Accepted Answer

Yes, all memberships require a 6-month minimum commitment. After the initial term, memberships continue month-to-month and can be cancelled with 30 days' written notice.

Question 16

Can I pause my membership?

Accepted Answer

We understand life happens. Membership pauses may be accommodated in certain circumstances — please reach out to our team directly at info@luxehausmedspa.co to discuss your situation.

Question 17

Can I share my membership benefits with someone else?

Accepted Answer

Memberships are non-transferable and are intended for the individual member only. However, members do receive referral perks — ask our team about our referral program during your next visit.

Question 18

Are your treatments safe?

Accepted Answer

Safety is our top priority. All medical treatments are performed or supervised by Kerry Cabrera, a board-certified Family Nurse Practitioner with extensive training in aesthetic medicine. We use only FDA-approved products and follow strict clinical protocols.

Question 19

What should I do to prepare for my appointment?

Accepted Answer

Preparation varies by treatment. For injectables, we recommend avoiding blood thinners (aspirin, ibuprofen, fish oil) for 5–7 days prior. For laser treatments, avoid sun exposure and self-tanner for 2 weeks before. We'll send you specific pre-care instructions after booking.

Question 20

What is the downtime after treatments?

Accepted Answer

Most of our treatments have minimal to no downtime. Neuromodulator treatments and fillers may cause mild swelling or bruising for 24–72 hours. Chemical peels and laser treatments may involve 3–7 days of peeling or redness. We'll walk you through expected recovery during your consultation.

Question 21

Who is not a candidate for injectable treatments?

Accepted Answer

Injectables are not recommended for individuals who are pregnant or breastfeeding, have certain neuromuscular disorders, or have known allergies to the product ingredients. A thorough medical intake is completed before every treatment to ensure your safety.

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